Mumbai, May 21, 2025 — In a strategic move to advance executive education and foster innovation in user-centric design, global technology consulting and digital solutions company LTIMindtree has signed a Memorandum of Understanding (MoU) with the Indian Institute of Management (IIM) Mumbai. The collaboration aims to introduce a Postgraduate Program in AI-led Experience Design, specifically tailored for working executives looking to elevate their expertise at the intersection of artificial intelligence and user experience (UX).
Driving Innovation Through Executive Education
This partnership marks a significant milestone in India’s higher education and tech ecosystems, as the demand for AI-driven design thinking continues to surge. The newly launched program is poised to bridge the gap between cutting-edge technology and human-centered design, enabling professionals to stay ahead in a digital-first world.
Designed to empower mid-to-senior level executives, the curriculum will focus on integrating artificial intelligence (AI), machine learning (ML), and experience design (XD) to create seamless digital experiences. The program structure will combine theoretical learning with real-world case studies, hands-on labs, and industry-led mentorship.
A First-of-its-Kind Program in India
The initiative is being hailed as one of the first specialized executive education programs in India that fully integrates AI with experience design. It is targeted at professionals across industries such as banking, healthcare, retail, technology, and e-commerce, where enhancing customer experience through intelligent design is becoming increasingly critical.
Executives enrolling in the program will gain actionable insights into how AI can be embedded in design workflows, personalization strategies, and user research. Topics like conversational interfaces, generative AI, intelligent UX tools, and ethical AI practices will form the backbone of the syllabus.
Strategic Vision from Industry Leaders
Speaking about the collaboration, leaders from both LTIMindtree and IIM Mumbai emphasized the program’s potential to create future-ready leaders in experience design.
“This partnership underscores our commitment to nurturing innovation and building a workforce adept at solving real-world business problems using AI and design thinking,” said a senior executive from LTIMindtree.
An IIM Mumbai representative added, “Our vision is to deliver a transformative learning journey that helps executives redefine customer experience in the age of AI.”
Growing Relevance of AI in Experience Design
With rapid digital transformation across industries, the relevance of AI-powered experience design is more prominent than ever. Companies are investing heavily in digital interfaces that not only meet functional needs but also resonate emotionally with users. This has created a pressing need for professionals who can blend technological know-how with creative insight — a demand this program aims to fulfill.
Conclusion
As AI continues to reshape how businesses interact with customers, the Postgraduate Program in AI-led Experience Design by LTIMindtree and IIM Mumbai arrives at a crucial juncture. It offers a timely and strategic learning opportunity for executives looking to lead the next wave of digital experience transformation.
This collaboration sets a new benchmark in executive education, equipping India’s workforce with the skills necessary to thrive in a technology-driven, design-first business landscape.
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